In compliance with the provisions of Law 2300 of 2023, we inform you of the communication channels that are currently used by RACAFÉ & CÍA S.C.A. to address the concerns of our customers, make collection efforts, inform about products and services and to extend commercial offers.
COMMUNICATION CHANNELS:
Phone calls and/or text messages.
Electronic mail
Personalized Attention
We inform you that RACAFÉ & CÍA S.C.A, will carry out the collection management directly or through specialized service providers.
To modify the authorization of data processing that was granted previously, expressly and informed, under the provisions of Law 1581 of 2012, should communicate to email: atencionusuario@racafe.com, otherwise it will be understood that the authorization to be contacted by any of the above channels of communication continues.
